Dedicated In House Support

Buying insurance is the easy bit. It’s when something goes wrong that the policy you bought or the firm you used is really tested. The claim is the product of insurance, and at Irvine we know that’s when our clients will need us the most. That’s why we have a dedicated in house Claims Manager. So if the worst does happen, you’ll have a point of contact to help you every step of the way.

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  • We believe in being honest and fair with all our clients. We will tell you what the likely outcome will be and keep you updated throughout the process
  • You’ll have one point of contact who will deal with your claim, and we manage it all in house
  • Our qualified Claims Manager has more than 30 years of experience
  • We offer a personal experience and will speak with you face to face whenever necessary
  • We’ll persevere with your claim, negotiating firmly, until we get an outcome that’s right and fair for everyone
  • Please note that no insurance claim is guaranteed, but we will do everything in our power to get you the fairest end result
  • After the claim is resolved, we will facilitate a risk management process. We want to make sure you’re properly protected moving forward
  • We have great relationships with local trades people that we can recommend should you need any help

Contact our Claims Manager on 02476 210 230. She’s ready for your call.

If you need to contact us out of hours, please refer to the helpline number that can be found in your documentation.

Alternatively, please fill in the form below